AV Enterprises help center

We’re here to make your shopping experience simple and enjoyable. Browse our FAQs or contact our support team for further assistance

1.What type of jewellery do you sell?

We offer a wide range of premium artificial jewellery, including earrings, necklaces, pendants, rings, bracelets, bangles, and jewellery sets designed for everyday wear and special occasions

2.Will the jewellery tarnish?

Artificial jewellery may lose its shine over time if exposed to water, perfumes, sweat, or chemicals. Proper care and storage will help maintain its beauty for longer.

3.How should I take care of my jewellery?

  • Keep it away from water, perfumes, and lotions.
  • Store it in a dry place or jewellery pouch.
  • Wipe gently with a soft cloth after use.
  • Avoid wearing it while bathing, swimming, or exercising.

 

4.Do the product images match the actual product?

Yes. We try our best to display accurate images. Slight differences in color may occur due to screen settings and lighting.

5.What payment methods do you accept?

We accept secure online payments through UPI, Credit Cards, Debit Cards, Net Banking, and other available payment options at checkout

6.What payment methods do you accept?

We accept secure online payments through COD, UPI, Credit Cards, Debit Cards, Net Banking, and other available payment options at checkout

7.How long does shipping take?

Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location

8.What is your return or exchange policy?

Returns or exchanges are accepted only for damaged, defective, or incorrect products received. Please contact us within 48 hours of delivery with photos of the product.

If you still have any question then contect us:

WhatsApp- 8178215645
Email- av.enterprises02026@gmail.com
Instagram- av._jewels

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